Specialist Data Services |
| Background South East Business information provides telemarketing services to clients such as Business Link Business support organisations; County Councils; Insurance and Marketing Companies. Operating as an extension of their marketing and database office providing data reconciliation clean/capture and product/service marketing. SEBi has operated successful marketing campaign's on behalf of our customers for more then 12 years providing innovative and cost effective campaigns with success rates exceeding 82% take up of opt-in campaigns, to 43% for surveys. Data is kept current and accurate through personal contact by the SEBi's data maintenance team through telephone and email contact. Familiarity and several years has developed a rapport between SEBi’s staff and many target company owners and employees. It is this familiarity of contact that attributes to the high success rate and professionalism achieved by the South East Business information team. SEBi staff initially trained by Business Link on the LinkTrack/Captavia CRM; are constantly refreshed in telephone techniques, SIC coding and data quality and marketing techniques. SEBi currently use a bespoke cloud based CRM with live data duplication hosted by Rackspace, (hardware RAID 1, SAS drives etc.) as used by Virgin, Renault, the MOD, London Transport, NHS Direct, Which?, confused.com, gocompare.com ...the list is endless! |
| Intensive Assistance In addition to product and Service marketing work SEBi have an excellent Survey track record, operating campaigns for many of the household Insurance companies? South East Business Information has been marketing and booking Clinic appointments direct to Kent Business Advisor diaries. This process includes the marketing and booking of the initial appointment, liaising with advisor and client prior to the appointment. |
| Workshops SEBi are fully conversant with operating telemarketing campaigns to provide workshop and training bookings for Business support organisations such as Business Link and the Kent Events team. These appointments are also booked for the customer online and corresponding confirmation links made to the host and consumer. |